Last updated August 18, 2026
Privacy
Embark Well collects personal information that you choose to provide through routine inquiries, including your name, email address, phone number, organization, inquiry type, and message. Please do not send detailed personal health information, clinical records, or urgent safety concerns through this website or by routine email.
Our website host and security providers may process limited technical information needed to deliver and protect the site, such as an IP address, browser or device information, request time, and pages requested. Embark Well does not sell or rent personal information.
Embark Well handles personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act where it applies.
How information is used
Information submitted through this website may be used to:
- review and respond to your inquiry;
- direct the inquiry to the appropriate person or service pathway;
- maintain routine business, service, and security records;
- protect the website, Embark Well, and website visitors from misuse; and
- meet legal, regulatory, insurance, and professional obligations where applicable.
We limit collection, use, and disclosure to purposes that a reasonable person would consider appropriate in the circumstances. If Embark Well sends commercial electronic messages, it will do so in accordance with applicable Canadian anti-spam requirements.
Safeguards and retention
Embark Well uses administrative, technical, and organizational measures appropriate to the sensitivity of the information. No website, email system, or internet transmission is completely secure, so confidential or urgent information should not be submitted through routine website channels.
Personal information is retained only as long as reasonably needed for the purpose for which it was collected and for applicable legal, regulatory, insurance, dispute-resolution, or record-keeping requirements. Service providers may process information on Embark Well's behalf and are expected to protect it appropriately. Some providers may process information in Canada or another jurisdiction, where it may be subject to the laws of that jurisdiction.
Access and questions
Subject to applicable law, you may ask whether Embark Well holds personal information about you, request access to it, or ask that inaccurate information be corrected. Embark Well may need to verify your identity before responding and may be unable to provide information in circumstances where the law permits or requires access to be limited.
Privacy questions or concerns can be sent to info@embarkwell.ca. If a concern is not resolved, you may also have the right to contact the Office of the Privacy Commissioner of Canada or another applicable privacy regulator.
Website disclaimer
Website content is provided for general information. It is not therapy, diagnosis, medical advice, legal advice, regulatory advice, privacy advice, funding advice, or emergency support. Viewing this website or submitting an inquiry does not create a therapist-client, supervisor-supervisee, consultant-client, fiduciary, or other professional relationship.
Embark Well works to keep website information useful and current, but does not guarantee that all content is complete, accurate, available, or suitable for a particular purpose. Embark Well does not guarantee clinical, organizational, legal, privacy, funding, or implementation outcomes. External links are provided for convenience and do not constitute endorsement or control of third-party content, privacy practices, or availability.
Use of this website is also subject to our Terms of Use.
Emergency notice
Embark Well is not an emergency or crisis service. This website, email, phone, and inquiry forms are not monitored for urgent situations. If there is immediate danger or urgent need, call 911 or contact an appropriate local crisis service.
